Unanswered questions — click "Add Answer" to fill the gap
Add Answer to Knowledge Base
This answer will be used immediately when fans ask this question.
Keyword Mention Tracker
How often tracked keywords are naturally referenced in fan conversations
Keyword ↕
Tracker ↕
Mentions ↕
Share ↕
Recommendations
Insights based on fan engagement data
Ticket Intent
Fans directed to purchase links — breakdown by link type
Fan Locations
Where fans are engaging from
Top Cities
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Top Countries
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Network Clusters
IP prefixes with repeated engagement — potential corporate or group audiences
IP Prefix
Location
Distinct IPs
Queries
Group Signals
Volume
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Engagement Timing
When fans are most active — use this to time your campaigns
Peak Hours (UTC)
Peak Days
Recurring Email Reports Create multiple CSV/PDF schedules for your team
Scheduled Reports
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Create New Schedule
Tip: leave a limit blank or type all to include every row for that block.
Trending Topics Configuration Define topics for LLM classification
Configured Topics
Topic
Messages
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Add New Topic
Re-classify Messages
Re-run LLM topic classification on existing messages. Useful after adding new topics or changing descriptions. Messages are batched to minimise token usage.
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Messages
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LLM Calls
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Est. Tokens
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Est. Time
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Keyword Trackers Configuration Track any keywords across conversations
Configured Trackers
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Add New Tracker
Re-scan Messages
Re-run keyword detection on existing messages. No LLM calls — pure string matching. Fast even for large datasets.